Our services24/7 roadside assistanceExplore pageHow a Mobile Mechanic Call Works
The mobile mechanic call process has four steps: you describe the vehicle and location, we assess whether the job can be done on site, we confirm availability and explain how the assessment and quote work, and the work happens at your vehicle.
Available 24/7 ยท Ponchatoula, LA and surrounding areas
Before you start
Here is what to have ready and what happens at each step.
Step 1: Call and describe
Call (318) 676-2838. Give the vehicle type, make, model and year, the location, and what happened.
Tell us whether it is safe where it sits and whether someone can meet us there.
Step 2: We assess the job
We judge from the symptom and conditions whether the job can be diagnosed or repaired at your location.
Step 3: Availability and quote basis
Availability depends on location, access, and technician and parts availability. Ask about the initial assessment and what a final repair quote is based on. A final quote may need diagnosis first.
Step 4: We work at your vehicle
Work happens where the vehicle sits when conditions are safe. If a job cannot be done safely there, we tell you so you can plan the next step.
What to have ready
Questions people ask
How long until the mechanic arrives?
It depends on your location and the service. We give you an estimate on the call.
When do I pay?
Ask us on the call how payment works for your job.
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Need a mechanic at your vehicle?
Call and tell us where you are and what happened. We take calls 24/7.